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Dealer Voices: “We didn’t get better. We got significantly better.”

In this vAuto Podcast Dealer Voices episode, host Randy Kobat and Gary Wexler, general manager of Honda of Downtown Chicago, discuss the dealership’s decision to move to an investment value-based strategy for managing used vehicles and the positive changes that resulted. Wexler also shares how he and his team have put a greater emphasis on acquiring customer vehicles to feed their used vehicle inventories and the steps they’ve taken to bring more accountability, collaboration and efficiency to their used vehicle reconditioning process.