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The best dealer resources from our experts to help dealers solve their toughest inventory challenges.

Solving Sales, Service Friction During Appraisals

Solving Sales, Service Friction During Appraisals

In this Ted Ings roundtable, guests Patrick Janes and Bella Smylie join the discussion on solving one of the dealership’s most common internal challenges—friction between sales and service during appraisals. While the used car department is often the service department’s best customer, there’s no denying their distrust when it comes to reconditioning. Used vehicle managers […]

New AI-Driven Innovations: A Workflow Playbook for Connected Dealership Operations

Video

New AI-Driven Innovations: A Workflow Playbook for Connected Dealership Operations

Derek Hansen, shares a preview of how Common Problems, Vehicle Journey, vAuto Assistant, and Cox Automotive Navigator help your team move from insight to action.

What High‑Performing Dealers Do to Find More Used Inventory

Blog Post

What High‑Performing Dealers Do to Find More Used Inventory

Use the service lane to spot, value, and act on inventory opportunities earlier.

Reduce Missed Trades With Transparent Appraisals

Blog Post

How a Transparent Appraisal Offers Minimize Missed Trades

Among the things that cause heartburn for dealers, missed trades ranks near the top of the list. That’s because missed trades often represent missed opportunity: You had a customer effectively in hand, then you didn’t. Something fell apart. Cox Automotive recently asked dealers why missed trades occur. Dealers shared two primary reasons: For this blog, we’re going […]

Car Buyer Shifts New-Car Teams Need to Act On Now

Blog Post

Car Buyer Shifts New-Car Teams Need to Act On Now

For more than 15 years, Cox Automotive has tracked how buyer expectations evolve. The 2025 Cox Automotive Car Buyer Journey Study shows a clear pattern for new‑car dealers: satisfaction is rising, but shoppers are moving faster, comparing more options, and expecting clarity earlier in the process. Those findings are visualized in the From Shopper Insight to Inventory Action: How Market-Driven Decisions Drive the Modern […]

Four AI-Driven Innovations Transforming How Dealers Work

Video

Four AI-Driven Innovations Transforming How Dealers Work

Meet the AI tools built to help your team appraise better, move faster, and stay focused on what matters. Explore Common Problems, Vehicle Journey, the Auto Assistant, and Cox Automotive Navigator — four innovations that bring the right data and next best actions to your fingertips, right inside the tools you already use.

How vAuto’s AI is Better: It Starts with Data

Blog Post

How vAuto’s AI is Better: It Starts with Data

Derek Hansen, SVP, Dealer, Lender, and Inventory Management Solutions at Cox Automotive, explains why trusted inputs matter before AI can deliver trusted outputs.

How vAuto AI Transforms Dealership Workflows and Efficiency

Video

How vAuto AI Transforms Dealership Workflows and Efficiency

Featured at Access Innovation, vAuto’s exclusive event, this session shows how dealerships can use AI and curated automotive data to make smarter inventory and pricing decisions. Reduce guesswork, increase efficiency, and drive profitability with purpose-built AI.

Podcast

vAuto Quarterly Quick-Takes: A View of Key Q1 2026 Trends

In this vAuto Quarterly Quick-Takes podcast, vAuto’s director of strategic planning, Bethany Johnson, examines key take-aways from new and used vehicle inventory and sales data from the first quarter of 2026: Get out there early with new vehicle promotion; marketing in-transit units help capture buyer interest; mind your pricing on Day 1—for new and used vehicles to […]

Driven Her Way: Bethany Johnson on Learning, Leadership, and Dealer Experience

In this episode of Driven Her Way, Susan Givens sits down with Bethany Johnson, Strategic Planning Director at vAuto, to discuss her career journey from dealership retail to the vendor side of automotive. Drawing on more than 20 years of experience, Bethany shares why hands‑on dealer experience and an always‑be‑learning mindset are critical in today’s market. The […]