25:42
This vAuto Podcast discusses the growing importance of fixed ops in increasing customer lifetime value and how a consumer-focused, digitally driven strategy in service helps them achieve the goal.
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4:00
Check out this testimonial from the CCO, the GM and the service director at Murgado Automotive Group. Find out how iRecon, vAuto’s reconditioning solution made a difference on every level. Watch Now.
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2:54
Hear how Richard Bustillo used iRecon to identify and address flaws in their dealership's reconditioning process that resulted in rapid growth in their pre-owned departments across the country.
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2:23
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23:57
Wonder what other profitable dealers are doing to stay ahead of the game? Mike Boyd sat with Alex Andreus, COO of Murgado Automotive Group, to discuss steps he takes to keep his business prospering.
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Reconditioning ROI calendar so you can see what repairing your recon can do for your profits.
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31:00
No two dealerships look the same but one thing that is constant is change is hard. Any good dealer knows that change is a necessity to keep growing and finding future successes. Join us as Mike Boyd
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0:00
Adam Robinson, CEO of Hireology, highlights a disconnect between the way dealers are currently filling positions in sales and service, and the expectations of the people dealers are looking to hire.
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In this iRecon eBook, learn about crucial team members in the recon process that are often overlooked. Plus, discover how easy it can be to get your dealership to operate as a solid unit.
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0:00
Learn how a less-than-efficient vehicle reconditioning process hurts a dealer’s ability to buy cars as well as the signs that signal you should consider tuning up your reconditioning process.
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Dealers sought to improve the reconditioning process this past year. That’s why vAuto’s iRecon introduced some great new features in 2021 to help dealers get their vehicles to the front line faster.
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To build a winning reconditioning game plan, you should first take a look at your current process. Learn how to get started in our latest blog post.
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48:06
Learn the reasons we believe dealers should use sales associates rather than managers to lead engagements with customers interested in selling their vehicles. Watch Now.
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1:02:17
Mike Boyd, director of business development for vAuto, and Brian Kramer, general manager of Germain Toyota of Naples (FL), discuss how today’s customer-minded appraisals have evolved considerably.
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If today’s used vehicle market was a house, it’d have a serious structural problem. Let’s say the house had eight-foot ceilings 10 years ago. Today, the ceiling height is probably closer to seven...
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“A single individual is enough for hope to exist, and that individual can be you.” In a surprise appearance via video at the TED 2017 conference in Vancouver, Canada, on Tuesday evening, the...
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I received the following thoughtful note from Terry Wichmann, a retail solutions consultant at NCM Associates. Dale, Thanks for your continuing help when I ask you to send your books to current...
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Let’s imagine there are two dealers in the auction lane, bidding for the same car. The first dealer wants the car because he’s sold a few of the same units recently, and did pretty well in terms...
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“How has your auction-sourcing process changed in the past 12 to 18 months?” I’ve been asking dealers and used vehicle managers this question a lot lately. It’s interesting to note the four...
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