This vAuto Podcast discusses the growing importance of fixed ops in increasing customer lifetime value and how a consumer-focused, digitally driven strategy in service helps them achieve the goal.
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Wonder what other profitable dealers are doing to stay ahead of the game? Mike Boyd sat with Alex Andreus, COO of Murgado Automotive Group, to discuss steps he takes to keep his business prospering.
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iRecon’s pass-through feature allows you to keep new, ongoing and nearly complete tasks on track. Watch Now.
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No two dealerships look the same but one thing that is constant is change is hard. Any good dealer knows that change is a necessity to keep growing and finding future successes. Join us as Mike Boyd
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iRecon helps dealers see where their processes fall short and the missed profit opportunities an underperforming reconditioning process hides by eliminating inefficiencies, improving communication.
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Learn how a less-than-efficient vehicle reconditioning process hurts a dealer’s ability to buy cars as well as the signs that signal you should consider tuning up your reconditioning process.
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To build a winning reconditioning game plan, you should first take a look at your current process. Learn how to get started in our latest blog post.
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Learn the reasons we believe dealers should use sales associates rather than managers to lead engagements with customers interested in selling their vehicles. Watch Now.
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For years dealers have been focused on the wrong metric for reconditioning. It is not just about getting vehicles front-line ready, it is more about time on task.
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Mike Boyd, director of business development for vAuto, and Brian Kramer, general manager of Germain Toyota of Naples (FL), discuss how today’s customer-minded appraisals have evolved considerably.
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