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Social Distance and Digital Deals: Today and In The Future


In this episode, vAuto podcast host Lance Helgeson joins Mike Gibel, general manager of Ira Jack Chevrolet Cadillac (Saco, ME), and Matt Kondik, implementation manager for Kelley Blue Book Instant Cash Offer, for a candid conversation about the ways Gibel’s team engages customers, and sells cars, in the current COVID-19 crisis. Gibel details how his team appraises cars, desks deals, and delivers vehicles to customers in a safe, socially distant manner. Gibel and Kondik also share how today’s digitally driven customer experiences will define how dealers make deals in the future.