New Car Shopper Relations 101: You Never Write, You Never Call

Breaking Out of Your New Vehicle "Black Hole"

2018 New Car Year In Review

Do You Run Your New Car Department Like an Investor or a Speculator?

3 Lessons for Dealers From Best Buy's Remarkable Turnaround

Making More Money with the Right Inventory Metrics

Margin for Error Just Got Smaller in New-Car Operations

Car dealers should stock the 12% of vehicle combinations that make up 75% of the sales.

Car Dealers Play COVID-19 Inventory Roulette

For Car Dealers, It's No Longer a Race to the Bottom. It's a Race for Inventory.