Frequently Asked Questions

vAuto supports our dealers in all aspects of their new and used vehicle inventory management. Whether you are an existing client, considering additional solutions or considering a switch to join the vAuto family, many of our most asked questions are below.

Products

ProfitTime GPS

Why choose ProfitTime GPS?

With the addition of the industry’s first and only Global Acquisition system, the latest version of ProfitTime gives you the data intelligence you need to make variable management decisions across the complete lifecycle of every unit in your inventory. From before you purchase a vehicle to the moment it’s sold, you can optimize profitability at every turn with ProfitTime GPS.

Does ProfitTime GPS require other vAuto products?

No, ProfitTime GPS is a core product and can be used on its own.

What makes ProfitTime GPS different from traditional pricing tools?

ProfitTime GPS uses proprietary data science to determine optimal pricing based on market demand, vehicle condition, and dealer performance history.

How does ProfitTime GPS help dealers prioritize reconditioning?

It identifies which vehicles should be reconditioned first to maximize net profit, using real-time recon cost data from iRecon.

What kind of profit lift can dealers expect with ProfitTime GPS?

Dealers using ProfitTime GPS have seen a 17.3% increase in front-end gross profit compared to those using Provision alone. (Comparing front-end gross margin performance across dealers using ProfitTime pricing recommendations since 2019, as well as dealers using Provision during the same period.)

How does ProfitTime GPS use AI to prioritize reconditioning?

AI algorithms analyze recon costs and market demand to identify which vehicles should be reconditioned first for optimal ROI.

How does ProfitTime GPS use AI to improve vehicle appraisals?

Provision leverages AI-powered market analysis to deliver precise pricing recommendations, helping dealers avoid costly appraisal errors.

Provision

What if the market changes?

If you’re a used car dealer today, you work in a fiercely competitive market. Time is precious, profits are always at risk, and there’s no margin for error. You need a data-driven strategy that gives you a precise understanding of your market — and how to manage your inventory to stay ahead.

What does Provision do for my dealership?

Provision is the first step in harnessing data to drive profits. It gives you industry-leading information — virtually 100% of the data you need — to price and appraise more accurately. It begins the shift from simply managing inventory to managing investments, what vAuto calls the Investment Value Method.

Does Provision require other vAuto products?

No, Provision is a core product and can be used on its own.

What is Provision and how does it help dealers appraise vehicles more accurately?

Provision uses live market data to deliver precise appraisals and pricing recommendations, helping dealers avoid costly mistakes and maximize profit.

How does Provision integrate with other vAuto tools?

Provision connects seamlessly with Stockwave, and iRecon to support end-to-end inventory management from acquisition to reconditioning.

Can Provision improve merchandising efficiency?

Yes. Provision supports automated listing syndication and photo management, reducing manual effort and speeding time-to-market.

Conquest

What does Conquest do for my dealership?

Conquest™ uses live market data to provide unparalleled competitive insight into your entire new car market. vAuto’s unique new car inventory management and pricing tool goes beyond your OEM system so you can optimize and price inventory to create demand and drive sales.

Why pick Conquest?

Conquest can support your dealership in many ways, including:

  • Stock for your market with exclusive competitive insight.
  • Price precisely with discounts, incentives and rebates factored in.
  • Optimize inventory through trades or options.
  • Manage third-party listings seamlessly and accurately.

Does Conquest require other vAuto products?

Technically no, Conquest could be used on its own for your new car inventory management however we highly suggest this product be included with ProfitTime GPS for a full inventory management solution.

What is Conquest and how does it support new vehicle inventory management?

Conquest is vAuto’s solution for managing new car inventory, helping dealers optimize pricing and availability based on market trends.

How does Conquest integrate with SnapLot 360 and Intelligent Promotion?

Conquest supports rich media merchandising and scalable promotions, improving transparency and consumer trust.

Is Conquest effective in low new vehicle inventory markets?

Conquest remains a valuable tool for dealers navigating inventory shortages.

How does AI in Conquest improve merchandising?

AI enables dynamic content generation and promotion strategies that adapt to market shifts in real time.

Stockwave

Why should I be using Stockwave?

Sourcing mistakes drain profits and compress margins. Stockwave helps you stop making these costly errors. It searches auctions across the country to find the vehicles you need, then shows you exactly what to pay for them. You quickly and easily avoid the losers and focus only on high-grossing winners.

What makes Stockwave so good?

A lot of things:

  • Instant access to vehicles at 300+ auctions across the country, online and in-lane
  • A ranked, customized list of vehicles that will gross, based on your business plan
  • Specific profit potential and a recommended max bid for every vehicle, ensuring you make your gross on every car

Does Stockwave require other vAuto products?

No, Stockwave can be purchased on its own.

What is Stockwave and how does it help dealers source inventory?

Stockwave provides access to 300+ auctions and over 300K vehicles, offering unmatched wholesale sourcing capabilities.

How does Stockwave enhance vehicle insights?

It integrates with ProfitTime GPS’s Global Search to deliver deeper insights into vehicle value and market fit.

Do Stockwave users carry more inventory?

Yes. Dealers using Stockwave have 40% greater inventory levels than non-users.

How does Stockwave use AI to source wholesale inventory?

Stockwave’s AI engine scans 300+ auctions to identify vehicles that match dealer preferences and market opportunities.

Merchandising

What merchandising solutions does vAuto offer?

vAuto offers 2 dealership merchandising products, SnapLot 360 and Intelligent Promotion. Intelligent Promotion makes it easy for you to add your dealership’s branding and create bold, vehicle‑specific stories. With content that makes shoppers take notice, you can drive engagement and turn your VDPs into powerful selling tools. Deliver on the transparency shoppers demand by giving them the full 360-degree picture of any vehicle they’re considering. Using the SnapLot 360, you can easily create and manage an immersive digital experience that makes your listings stand out, boosts shopper engagement and increases your dealership’s visibility.

Does SnapLot 360 require other vAuto products?

SnapLot 360 is dependent on either vAuto core products ProfitTime GPS or Provision as well as vAuto Syndication

What is Vehicle Intelligence 360 and how does it help dealers?

It’s an AI-powered solution that generates compelling vehicle listings to engage online shoppers and improve the customer experience.

Does Vehicle Intelligence 360 require manual input from dealers?

No. It automates listing creation, acting as an easy button with no manual input for dealers.

How does Vehicle Intelligence 360 use AI to create listings?

It uses generative AI to write compelling vehicle descriptions that boost shopper engagement and trust.

What is Intelligent Promotion and how does it improve merchandising?

Intelligent Promotion uses data science to create scalable, high-quality promotions across inventory groups, saving time and boosting engagement.

How does Intelligent Promotion impact VDP views?

Dealers using Intelligent Promotion and ProfitTime GPS see 62% more VDPs per car than those who don’t.

Can Intelligent Promotion be used during reconditioning?

Yes. It enables early merchandising even while vehicles are still in reconditioning.

What role does AI play in Intelligent Promotion?

Intelligent Promotion uses AI to automate and scale inventory promotions, targeting the right shoppers with the right message.

iRecon

What reconditioning solutions does vAuto offer?

iRecon streamlines your reconditioning process. Each additional day that one of your used vehicles sits in service or waits on a vendor, you lose out on profit. And multiple cars stalled in the process means multiple hits to your bottom line. By eliminating inefficiencies, iRecon helps you communicate with partners, reduce holding costs and get vehicles in front of customers sooner. Because the sooner they see them, the sooner you can sell them.

Does iRecon require other vAuto products?

iRecon is dependent on other vAuto core products ProfitTime GPS or Provision

What is iRecon and how does it streamline reconditioning?

iRecon helps dealers manage reconditioning workflows efficiently, using live market data to prioritize tasks and reduce time-to-retail.

How does iRecon integrate with other vAuto tools?

iRecon is built directly into Provision and ProfitTime GPS, enabling seamless data sharing and faster decision-making.

How does iRecon use AI to streamline reconditioning workflows?

AI helps prioritize recon tasks based on vehicle value, market demand, and time-to-retail goals.

Kelley Blue Book Instant Cash Offer + Upside

Why should I be using Kelley Blue Book Instant Cash Offer and Upside?

With Kelley Blue Book Instant Cash Offer and Upside, you have a profitable exit if you retail or wholesale the car.

Build customer trust with a transparent offer

Your exit strategy starts with appraisals you can trust from vAuto and Kelley Blue Book.

Be confident you have a profitable exit strategy

You know your numbers whether you take the vehicle into inventory from the Kelley Blue Book Instant Cash Offer or decide to wholesale it with Upside.

You take the Upside, we’ll take the risk

When you wholesale with Upside, you get a guaranteed minimum price on every vehicle so you never risk a loss. Upside takes the responsibility of selling your cars directly from your lot to our vibrant digital marketplace.

What is Upside and how does it benefit sellers?

Upside delivers combined profit share to sellers by optimizing wholesale transactions through data-driven pricing.

Is Upside part of the vAuto suite?

Yes. Upside complements other vAuto tools like Stockwave for a full-spectrum inventory strategy.

How does AI enhance Upside’s wholesale profit-sharing model?

Upside uses AI to predict optimal sale timing and pricing, maximizing seller returns through data-driven insights.

Support and Training

Support

How do I contact technical support?

Click the button to fill out the form and directly contact technical support.

You can also call 855.COX.AUTO or visit the Help Center.

How do I reset my password?

Reset your password by visiting the site below.

Training

How often are there training sessions?

We offer onboarding training and ongoing monthly training for customers.

Does vAuto offer a Help Center online?

Yes, we offer a self-service Help Center site to document common questions our customers often ask along with real-time Health status of our apps.